The Swan Queen

Any payment placed for an order cannot be refunded unless the order is cancelled by the client or the artist depends on the agreement between both parts. Artist is not responsable of any damages caused during the shipping of the order. The margin to follow-up on a returned order due to any reason may the client face is 30 days. If the client did not send any update during this period, the order will be considered delivered or cancelled and dropped by the client. Artist is not responsable to return or refund any payment in that case.