Due to the Covid-19 updates and how it is affecting on the situation in some countries, shipping orders might face an unusual delay in the delivery process between post offices in some countries like the US. If you prefer to receive your order via specific type of shipping like DHL, SEUR or any other company, kindly mention that with a message or an e-mail so we can manage it from here before sending the order to the normal post office. (Additional cost will be applied later).
The Art of Salem will hold responsibility to provide you with a tracking number for your parcel once it is shipped, also a reclamation process if required.
The Art of Salem will not hold responsibility for the loss of your parcel once it reaches your country logistics, no refund accepted.
Thank you for your understanding and for your support.